Wal-Mart starts testing supermarket robots in more than 50 stores in the US
Wal-Mart introduces shelf scanning robots in more than 50 stores in the United States. When product inventory is insufficient, replenishment speeds are faster, and robots can help employees save a lot of time. The robot is about 2 feet (0.61 meters) tall. There is a small tower on the robot. The camera is installed. It scans the corridor and checks the inventory. The robot knows where the goods are out of stock, which products are misplaced, and the price and label are wrong.
After the identification, the robot sends the data to the store staff, who then replenish the shelf and correct the error. For retailers, out of stock is a big problem. If shoppers can't find a product on the store shelf, they will miss the sales opportunity.
Wal-Mart is the world's largest retailer, testing shelf scanning robots in many stores in Arkansas, Pennsylvania, and California.
Jeremy King, CTO of Wal-Mart USA and e-commerce business, said: "Sometimes you have to walk around the corridor to see if the Cheerios is out of stock, if it is done by people, Their performance is not very good, and people don't like to do such work."
Robots can work instead of people, but Wal-Mart makes it clear that robots will not replace human employees, and the number of employees in stores will not decrease.
Jeremy King said that compared to human employees, robots are 50% more efficient. In addition, robots scan shelves with a much higher accuracy rate and three times faster. In general, store employees can only view the shelves twice a week because there is not much time.
In fact, installing robots and introducing automation technology for retail has long been a thing of the past. Amazon installed a small Kiva robot in the warehouse, which can pick and pack, saving 20% ​​of operating expenses.
Wal-Mart strives to introduce digital technology to its stores, trying to speed things up, and introducing shelf-scanning robots is only part of the plan.
Last year, Wal-Mart installed a large “picking towerâ€, which is a bit like a self-service terminal. Customers place orders online and get goods from the terminal. Wal-Mart also wants customers to scan their own products, which will make the checkout faster. In addition, Wal-Mart hopes that the store will be digitally operated like a pharmacy or financial services organization.
There is also news that Wal-Mart is testing drone delivery services, delivering homes, allowing consumers to pick up goods on the roadside, and drones can even check inventory.
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